Sickness & Illness Policy

In line with DVSA guidance, all learners must be fit to drive and able to control a vehicle safely at all times.

  • Normal cancellation terms apply in all circumstances, including illness. Lessons cancelled without the required notice will be charged in accordance with the standard cancellation policy.

  • If a learner advises the instructor that they are unwell, the instructor may decide that the learner is not fit to drive and may refuse or terminate the lesson.

  • Once a learner has declared themselves unwell, the instructor’s decision regarding fitness to drive is final, even if the learner later states they feel able to continue or proceed with the lesson.

  • This includes situations where a learner changes their decision after becoming aware that the lesson will be chargeable.

  • Any lesson refused or ended under this policy will remain chargeable if it falls outside the required cancellation notice period.

  • The instructor has a duty of care under DVSA standards and road traffic law and will not conduct a lesson if they believe the learner’s health may:

    • Affect their ability to drive safely, or

    • Place the instructor or other road users at risk, or

    • Place the instructor or fellow learners at risk of illness

This policy is designed to ensure compliance with DVSA standards, maintain road safety, provide consistency for all learners and provide a safe environment for both instructors and learners.